The paralegal will undertake a variety of tasks to support the members of the Legacy Disease Team in achieving Client KPI’s and SLA’s. The variety of tasks you will be required to undertake are listed under Key Accountabilities.
Key Responsibilities
Update Tracker with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.
Examples of tasks include requesting and providing updates; requests for extensions to comply with Protocol; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
Diarising and updating CRU
Undertaking additional ad hoc duties to support the Fee Earners and the team, as required and may include:
Complete initial steps in recovery of our Client’s outlay and collate the outcome
Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities.
Skills, Knowledge & Expertise Job Benefits
The successful applicant will ideally have the following skills.
Experience of working in a legal environment is desirable
Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
Demonstrable experience of ;
Following a semi-prescribed programme of work
Dealing with calls and enquiries from customers, suppliers and/or the public
Gathering and recording information
Ability to work under own initiative, prioritising and organising own workload
IT Literate
Proficient in MS Office (notably Excel, Word and Outlook)
Experience of using a Claims/Case Management system.