Pear Recruitment – Lettings Manager

Location - Pinner

Salary - £38,000, OTE £45,000 - £50,000

Hours - Mon to Fri 9.00am - 5.30pm and every other Saturday 10.00am - 2.00pm

Our client is a well-established Lettings & Property Management company looking for a full time Lettings Manager to join their friendly team in Pinner.

This role would suit a candidate with at least 2 years’ experience as a Senior Negotiator or Lettings Manager.

The ideal candidate should be able to demonstrate a proven track record including excellent customer service levels and new business. They will have a passion for the lettings industry and enjoy problem solving and a variety of tasks.

Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond, can lead a team and has great customer service.

Reporting to the Office Manager and Director, you will be responsible for:

• Overseeing the marketing and letting of residential properties
• Conducting Market Appraisals and advising landlords on rental pricing with good knowledge of the current market
• Driving business development and landlord acquisitions
• Managing and overseeing enquiries, viewings, and applicant follow-ups
• Overseeing the vetting of prospective tenants (Inc references, Right to Rent, affordability checks)
• Overseeing the preparation and issuing of tenancy agreements and relevant tenancy documentation
• Ensuring compliance with lettings legislation and regulations
• Liaising with landlords on instructions, updates, and performance
• Managing tenancy rent reviews, and negotiations
• Overseeing and handling move-ins and move-outs from a Lettings perspective
• Overseeing rent collection and arrears management
• Overseeing deposit registrations
• Resolving landlord or tenant queries or disputes
• Monitoring portfolio performance and occupancy levels
• Leading, training, and supporting lettings staff
• Maintaining accurate records and ensuring department processes are current and kept up to date
• Ensuring high standards of customer service and professionalism at all times

Requirements:

• Previous experience as a Senior Lettings Negotiator or Lettings Manager
• A strong communicator with excellent inter-personal skills
• Strong negotiation skills
• Well-spoken and well-presented
• Excellent organisation skills and punctuality
• Strong knowledge of the local rental market and relevant legislation
• Proven track record in leading and managing a team
• ARLA qualified Level 2 at least or equivalent (opportunities to gain more qualifications will
• be encouraged), or working/wanting to work towards it
• Full clean driving license and own vehicle

What they offer:

• Competitive Salary
• 32 days annual leave (Inc bank holidays)
• Contributory Pension scheme
• Parking Permit
• Commission package
• Performance related annual bonus

If you are interested in this Letting Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.