Senior Business Support Officer

• Location: Sheffield
• Job Type: Full-time, Temp
• Hourly Rate: £13.69

We are seeking a highly organised and dedicated Business Support Officer to provide high-level administrative support to an Assistant Service Manager. This role is crucial for managing recording responsibilities and requires a detail-oriented individual who thrives in a dynamic environment. This position is funded by Access to Work.

Day-to-day of the role:

• Manage and organise the inbox and outlook diary appointments, including arranging meetings and organising worker supervisions.
• Upload work onto social care software and support with recording on the same.
• Provide efficient and effective business process and document production, which may include complex minute taking, room bookings, scanning, and uploading documents.
• Offer customer services support to both internal and external customers.
• Type up case supervisions and personal supervisions.
• Retrieve and input information from case management systems, SharePoint, HR systems, and Excel spreadsheets.
• Assist with planning meetings, case supervisions, personal supervisions, and manager’s meetings.
• Support with SharePoint and Learning Link (LL) uploads and navigation.
• Handle performance data collection, overview of calendar for scheduling without clashes, and manage room and travel bookings.
• Process new starters and leavers and handle IT requests.

Required Skills & Qualifications:

• Minimum of 5 GCSEs including English and Maths, or equivalent qualifications.
• Proven experience in a similar administrative role.
• Excellent communication, organisation, and time management skills.
• Ability to work under pressure and maintain confidentiality.
• Proficient in using IT systems such as Outlook, Word, Excel, and PowerPoint.
• Experience working in a busy office environment with a good understanding of office processes and procedures.
• Strong problem-solving and decision-making abilities.
• Flexible in terms of work area and location, able to adapt to changing priorities and deadlines.

Benefits:

• Access to a dedicated consultant for ongoing support. 
• Secure and easy-to-use online timesheet system. 
• Self-service portal for managing holiday requests, payslips, and other employment documents. 
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits. 

To apply for this Administrative Assistant position, please submit your CV by clicking Apply Now.