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Road Freight Clerk

Heathrow Personnel

We are recruiting for a Land Freight Operator to join a growing Land Freight team within a busy Manchester office. This role is responsible for supporting the day-to-day operations of import and export road freight shipments, ensuring efficient processing, compliance, and high levels of customer service.

Key Responsibilities
  • Support the Operations Supervisor in the daily running of land freight operations
  • Manage import and export shipments in line with company SOPs
  • Ensure accurate and timely invoicing, including duties and VAT
  • Raise jobs, prepare spot quotations, and issue delivery orders
  • Liaise with overseas offices, customers, and subcontractors
  • Monitor and chase outstanding payments alongside credit control
  • Maintain accurate operational records using internal systems
  • Ensure compliance with financial, legal, and operational procedures
  • Assist with client audits, inspections, and reporting requirements
  • Support sales teams by identifying and reporting new business leads
  • Contribute to process improvements and operational efficiencies
  • Provide holiday and sickness cover when required
Skills & Experience Required
  • Minimum 1 year experience in land freight / road freight operations
  • Strong organisational and multitasking abilities
  • Excellent communication skills (written and verbal)
  • High attention to detail and analytical thinking
  • Confident using Microsoft Office (Word, Excel) and CRM systems
  • Ability to work independently and as part of a team
Benefits
  • 20 days annual leave plus public holidays
  • Annual salary review
  • Pension scheme (enhanced contributions after qualifying period)
  • Life assurance (3x salary after qualifying period)
  • Private medical scheme (after 1 year service)
  • Holiday loyalty days (up to 5 additional days)
  • Employee Assistance Programme for you and family
  • Retail, travel, leisure and wellness discounts