About the Role:

Grade Level (for internal use):
08
The Team:

S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value.

The Impact:

This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward.

What's in it for you:

Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry.

Responsibilities:

• Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs
• Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs
• Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation
• Guide analysts and other business partners through the ratings process and support change management of improvement efforts
• Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision
• Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs
• All employees are required to work from the office a minimum of 2 days per week

What We're Looking For:

Basic Required Qualifications:

• A Bachelor's degree is required
• An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role
• Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking
• Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required
• Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals
• A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required
• Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team
• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer

Additional Preferred Qualifications:

• Experience with AI technologies, Python programming, and project work
• Strong interpersonal and communication skills

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About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit ratings

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. Tha