Flooring Sales Specialist

Newcastle upon TyneFull-time | Permanent | Gosforth

A growing interiors and flooring retailer is looking for an experienced Flooring Sales Specialist to join their expanding team. Working from a brand-new, design-led showroom, you’ll be part of a welcoming environment where clients can browse flooring, accessories, fabrics, lighting, paint, wallpaper, furniture and more.

The Role

You’ll play a key part in shaping the retail experience and supporting a wide range of clients across multiple sectors.

Responsibilities include:

• Welcoming and advising clients in the showroom
• Visiting clients on-site when required
• Managing website and social media enquiries
• Handling enquiries from across the wider group
• Supporting clients with product selection
• Pricing jobs and preparing estimates
• Liaising with fitting teams
• Taking deposits and final payments
• Proactively seeking new clients and business opportunities
• Supporting marketing activity, including social media and POS content
• Identifying new suppliers and product ranges

About You

Person specification:

• Self-driven, proactive and motivated to make an impact
• Able to coach and mentor junior team members
• Excellent attention to detail
• Creative, innovative and able to translate client needs into solutions
• Strong knowledge of current market trends
• Highly organised with strong communication skills
• Confident in written communication
• Aware of buying patterns and client influences
• Trustworthy, confidential and professional
• Able to work both independently and as part of a team