Employee Benefit Administrator

Manchester – Hybrid working pattern (2 days WFH)

£30,000

NJR Recruitment are working in Partnership with a leading firm of Independent Financial Planners based in the Centre of Manchester. Working from a modern and contemporary office, our client offers a great work-life balance including two days WFH. An opportunity is available to join the Employee Benefits Teams forming part of their growing Manchester office.

The role is to provide first-class administration support to the Employee Benefits department working together with a team of Employee Benefits Advisers, in order that they provide the corporate client with a positive professional experience, offering highly technical and qualified knowledge and ongoing assistance.

Key Duties

• Process New Business for Auto Enrolment, Group Personal Pension, Group Risk, Group Private Medical Insurance and Cashplans.
• By key point of contact for your bank of corporate clients, keeping them informed during all stages of the lifecycle new business, renewals and being available for general queries.
• Issue Letters of Authority or Appointment and ensure all information is received back in a timely manner.
• Liaise with clients to obtain data required for Quotation.
• Examine data to ensure it is compliant with scheme rules, client’s needs.
• Obtain Quotations from Providers at both New business & Renewal Stage.
• Collate quote results into a comparisons for Advisers to sign off for recommendations.
• Deal with the on risk and set up of new Employee Benefits Schemes.
• Renew or Switch schemes as directed by the Adviser team.
• Check & Issue Policy Documents & Accounts.
• Process Joiners/Leavers to PMI in a timely manner.
• Process Group Risk Claims.
• Produce Governance reports for Group Pensions.
• Provide analytics on clients for Adviser team.
• Answer Incoming call enquiries in to the business in a professional manner and redirect where required.
• Manage incoming/outgoing emails and post.
• Responsible for dairy management of work for your assigned clients keeping to agreed SLAs.
• Ensure Back Office System is kept up to date and all client records are updated correctly and promptly in line with internal processes.
• Issue Invoices & manage any aged debt.
• Ensure fees are recorded internally in line with processes and SLA.

Required Skills & Experience

• Previous experience within Employee Benefits administration (managing Group Life Assurance / Insurance schemes particularly beneficial).
• Proficient in Microsoft Office applications.
• Self-motivation and organisational skills.
• A good level of numeracy and it skills.
• A target-driven mind-set.
• CII qualifications desirable but not essential.

For more information apply online or speak to one of our specialist consultants quoting reference NJR16668