Location: On-site | Working Hours: 11:00–20:00 | Full-time

Client: International Forex Brokerage

Hi Tech HR is currently hiring an experienced and goal-oriented Retention Agent to join the UK desk of a dynamic and international Forex brokerage.

This is an exciting opportunity to be part of a fast-paced, client-focused environment where your communication skills and sales expertise will directly impact the growth and retention of a key client base.

Your Role:

• Manage and grow a portfolio of UK-based clients

• Proactively retain existing clients and onboard new ones

• Identify sales opportunities and convert leads into loyal clients

• Consistently meet or exceed individual sales targets

• Work closely with the marketing team on sales campaigns and strategies

• Monitor market trends and customer feedback to suggest improvements

• Keep CRM systems updated with accurate client interactions

What We’re Looking For:

• 0–5 years of experience in a Retention position within a Forex company

• Demonstrated ability to meet KPIs and build long-term client relationships

• Solid knowledge of financial markets and trading products

• Excellent English communication, negotiation, and interpersonal skills

• Self-motivated, confident, and performance-driven

• A bachelor's degree is a plus but not mandatory

About the Company:

An international brokerage firm offering diverse investment opportunities across:

• Forex,Stocks,Indices,Commodities,Cryptocurrencies

With a commitment to advanced technology, VIP-level customer service, and strict regulatory compliance, this company is known for its innovative approach and strong client loyalty.

What’s on Offer:

• Competitive salary package: Base + High Performance Commissions

• Growth and development opportunities within a global company

• Supportive, family-like work culture

• Employee perks including:

• Multisport card & private health insurance

• Weekly catering

• Team-building events

• Inclusive and dynamic workplace environment

If you're ready to take your retention career to the next level and work with a leader in the Forex industry — we want to hear from you!

Apply now through Hi Tech HR and join a company where your success is truly valued.

HiTech HR has License 3942/ for providing HR services.