Location: London, E2 8HJ

Rate: £13.50 per hour

Job Type: Temporary

Duration: Tuesday 26 May – 10 July

Hours: Monday – Friday, 1.00pm – 6.00pm

Simon Lincoln Recruitment Solutions are currently recruiting for a temporary Resident Services Assistant to support a busy student accommodation site based in London, E2.

This is an excellent opportunity for someone with strong customer service and administration experience to join a fast paced PBSA environment supporting residents and the onsite team during a busy operational period.

The role

• Providing front desk and reception support to residents and visitors
• Managing resident enquiries in person, over the phone and via email
• Supporting parcel handling and resident check ins
• Assisting the onsite management team with administration duties
• Monitoring communal areas and reporting maintenance issues where required
• Updating internal systems and maintaining accurate records
• Delivering excellent customer service at all times
• Supporting the day to day operation of the accommodation site

About you

• Previous customer service or reception experience preferred
• Strong communication and interpersonal skills
• Professional and approachable manner
• Good organisational and administration skills
• Comfortable working within a busy environment
• Confident using Microsoft Office systems
• Previous PBSA, property, hospitality or accommodation experience would be advantageous