Company Overview:

Clearview Recruitment are delighted to be working with a well-established and highly regarded independent lettings business specialising in student accommodation. With a strong presence in the local market, they pride themselves on delivering an excellent service to both landlords and tenants, while maintaining a supportive and collaborative office environment.

Role Overview:

This is an exciting opportunity for a highly organised and detail-oriented Administrator to join a busy student lettings team based in Bath. The successful candidate will take ownership of the tenancy reassignment process from receipt of notice through to advertising rooms, arranging viewings, and issuing new tenancy agreements. This role would suit someone who thrives in a fast-paced environment and enjoys working within a customer-focused property setting. Social media knowledge would also be beneficial, as online platforms are used to help market available rooms and attract student tenants.

Key Responsibilities:

· Manage the tenancy reassignment process from notice received through to completion of new tenancy agreements

· Act as the main point of contact for tenants, landlords, and applicants throughout the reassignment process

· Advertise available rooms and reassignment opportunities across social media platforms and property portals

· Arrange and conduct viewings, ensuring excellent customer service at all times

· Ensure all applicant records, AST agreements, guarantor details, and compliance documentation are accurate and up to date

· Assist with general lettings administration including deposit returns, right to rent checks, and producing contracts

· Liaise confidently with the general public, landlords, and tenants both over the phone and face to face, including handling queries and complaints professionally

· Support the wider office team with day-to-day administrative duties

Skills and Qualifications:

· Previous office-based administration experience is essential

· Excellent organisational skills with strong attention to detail

· Ability to work efficiently within a busy and fast-paced environment

· Strong communication and customer service skills

· Professional and confident telephone manner

· Good IT skills including Microsoft Outlook and Excel

· Experience using Reapit or similar CRM/property software would be advantageous

· Previous property lettings experience is preferred

· Experience within student accommodation or social media management would be beneficial

· Understanding of lettings compliance processes would be an advantage

Package and Benefits:

· Salary of £28,000 – £30,000 depending on experience

· Monday: 8:45am – 5:30pm

· Tuesday – Thursday: 9:00am – 5:30pm

· Friday: 8:00am – 4:30pm

· 20 days holiday plus bank holidays

· No annual leave permitted during July

· 2 days annual leave to be reserved for the Christmas closure period

· Friendly and supportive team environment with excellent working conditions