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Subsidence Claims Handler

Adjusting Appointments Limited

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team.

  • You will proactively manage and be responsible for your own caseload of subsidence claims.
  • Continuous training and development is actively encouraged and fully supported.

Key responsibilities:

  • Proactively Manage Subsidence claims through to completion
  • Regularly update Clients, Policyholders and their agents
  • Assist the field team in completing, reports, tasks and answering calls where necessary
  • Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis
  • Managing identified and reported problems within set timescales to ensure adherence to group processes

About you:

  • Knowledge and understanding of Subsidence in relation to insurance claims
  • Experience of managing technical building claims
  • Have an understanding of Claims Handling
  • Excellent telephone skills
  • Experience and understanding of Customer Service
  • Excellent computer literacy

Salary & Benefits:

  • Remote working
  • up to £30k per annum
  • 25 days holiday
  • excellent benefits package
  • Monday to Friday