IT Applications Analyst

Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.  

• Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
• 09:30-17:30 (Monday-Friday)
• Hybrid working (3 days office / 2 days remote)

You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance.  Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.

IT Applications Analyst Key Responsibilities:

• Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
• Manage user access controls, including provisioning, de-provisioning, and access reviews
• Monitor system health and performance; initiate health checks and proactively remediate issues
• Respond to and resolve incidents and service requests in line with SLAs
• Provide break/fix troubleshooting and root cause analysis across supported systems
• Collaborate with infrastructure teams to support system scalability and optimization
• Facilitate alignment between delivery teams and Information Security, Infrastructure
• Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications

IT Applications Analyst Skills & Requirements:

• 3+ years’ experience in enterprise application support or IT operations within a law firm
• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
• Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
• Understanding of access management, patch management, and vulnerability remediation processes
• Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
• Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)