Receptionist / Administration Co-ordinator – Norwich

I’m currently working on an excellent opportunity for a friendly, organised, and professional Receptionist / Administration Co-ordinator to join a well-established and highly regarded firm in Norwich city centre.

This is a fantastic chance to become a key part of a supportive, collaborative team environment where your contribution will genuinely be valued.

The Opportunity

In this role, you’ll act as the first point of contact for the business, providing a welcoming and professional front-of-house service alongside essential administrative support to ensure the smooth day-to-day running of the office.

You’ll be joining a business that places real importance on team culture, personal development, and recognising the individuality of its people. They are committed to supporting employees in achieving their career goals through ongoing training and development.

Key Responsibilities

Reception Duties:

• Greet and welcome visitors in a professional and friendly manner
• Handle incoming calls, screening and directing as required
• Maintain a clean and presentable reception area
• Manage incoming and outgoing post

Administrative Support:

• Organise meetings, appointments, and travel arrangements
• Maintain office supplies, kitchens, and meeting room refreshments
• Support with data entry, filing, and record management
• Assist with contractor administration processes, including collecting required documentation
• Support with overflow calls as part of the wider admin team

Customer Service:

• Respond to client queries efficiently and professionally
• Build and maintain positive client relationships
• Ensure all work is completed to a high standard in line with company procedures

Additional Duties:

• Provide administrative support to other departments as needed

About You

• Previous experience in a receptionist or administrative role
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong communication skills, both written and verbal
• Excellent organisational and multitasking ability
• Able to work both independently and as part of a team
• Calm under pressure with the ability to meet deadlines
• High level of discretion when handling sensitive information
• Proactive, “can-do” attitude with strong problem-solving skills
• Flexible and enthusiastic approach to work

What’s on Offer

• 25 days annual leave 8 days bank holidays
• Ongoing training and development tailored to your career goals
• Pension
• Social events
• A supportive environment where you are recognised as an individual and encouraged to grow

Interested?

Please call Michelle Topley on or email your CV . Alternatively apply online.