To be considered for this role you must possess the following attributes:

• Someone with prior experience working in a busy contact centre or receptionist setting, such as medical reception, would be highly regarded.
• Excellent speaking voice and telephone manner, common sense (and lots of it!), a sense of humour and a resilient nature always helps.
• Intermediate to advanced PC skills and experience with online technologies eg Office 365, Microsoft Team's and eLearning platforms, is essential.
• Minimum typing speed of 45 words per minute.
• Attention to detail and accuracy (sound spelling skills).
• Desire for ongoing learning.
• Adapt and adjust to changing work environments.
• Reliable team player with a helpful and positive attitude.
• Take pride in the quality of your work in providing a positive client experience.
• Safe, quiet and private designated workspace (desk or table), free of distractions