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Senior Test Analyst

VIQU IT Recruitment


Senior Test Analyst 
Location: Marlow | Salary: Competitive 


VIQU is recruiting a Senior Test Analyst / QA Engineer to join a leading UK IT services organisation, supporting a major ServiceNow implementation within their Business Systems team. This is a hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM.


Key Responsibilities


  • Create, review and execute test plans, test scripts and test cases
  • Perform functional, regression, manual and automation testing
  • Test across ServiceNow ITSM and CSM modules
  • Work closely with developers, business analysts, product owners and Scrum teams
  • Review user stories and technical specifications to define test coverage
  • Log, track and manage defects through to resolution
  • Ensure changes meet business requirements prior to release
  • Support continuous improvement across the ServiceNow testing function


Key Requirements


  • Strong background in software testing / QA
  • Experience in manual testing with some exposure to automation (Selenium desirable)
  • Hands-on experience testing ServiceNow ITSM and CSM
  • Experience working in Agile delivery environments
  • Understanding of SDLC and structured testing approaches
  • Experience using tools such as Jira, Zephyr or Azure DevOps
  • Strong understanding of ITIL processes
  • Confident communicator with the ability to work with technical and non-technical stakeholders
  • Strong attention to detail and a pragmatic approach to testing


Desirable Skills


  • ServiceNow ATF experience
  • ISTQB or ServiceNow certifications
  • Exposure to performance, load or security testing
  • Experience with ServiceNow TPSM
  • Broader automation framework experience


To Apply: Contact Phoebe Rees via the VIQU website or LinkedIn. Referral bonus available (T&Cs apply).