Senior Claims Adjuster Financial Lines

Location: London (Hybrid – 4 days office / 1 day remote)

A highly regarded Lloyd’s Lead market insurer is seeking an experienced Senior Claims Adjuster to join its established casualty (PI, D&O, FI & Tech E&O) claims team. This is an excellent opportunity to step into a visible, high-autonomy role within a collaborative and technically strong environment.

The Opportunity

You will join a specialist team handling a diverse and complex portfolio of casualty claims, with a particular focus on Professional Indemnity and Financial Lines (D&O and FI), as well as optional opportunity to work in a new line of business to the syndicate, Tech E&O.

This role offers significant primary lead responsibility, with adjusters typically managing the majority of claims from first notification through to resolution. You will play a key role in driving strategy, influencing outcomes, and maintaining strong relationships across the market.

The culture is collegiate and supportive, with a strong emphasis on empowerment, flexibility, and professional growth.

Key Responsibilities

• Manage a portfolio of complex primary and lead casualty claims from inception to settlement
• Conduct detailed coverage analysis, liability assessment, and quantum evaluation
• Develop and execute strategic claims handling plans, including litigation oversight where required
• Act as a key point of contact for clients and brokers, leading negotiations and providing clear updates
• Build and maintain strong broker and stakeholder relationships
• Ensure adherence to regulatory requirements and internal governance standards
• Contribute to team performance through collaboration and knowledge sharing

About You

• Proven experience handling casualty claims within the Lloyd’s market, ideally in a primary lead capacity
• Strong technical expertise across Professional Indemnity and/or Financial Lines
• Confident in managing complex liability and coverage issues independently
• Excellent communication and negotiation skills, with a client-facing approach
• Commercially aware with a proactive, solutions-focused mindset
• High level of emotional intelligence and ability to manage sensitive or high-value claims

What’s on Offer

• Competitive base salary (transparent information will be provided to you at first consultation with us).
• Discretionary performance based bonus
• Flexible working arrangements, including compressed hours options
• A collaborative team culture with strong leadership and support
• The opportunity to build your market profile and broker network

Why Apply?

This role is ideal for an experienced adjuster looking to combine technical excellence with autonomy and market engagement. You will be empowered to make decisions, develop relationships and contribute meaningfully to a high-performing team within a respected Lloyd’s platform.

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