Medical Secretary

London Digestion

Annual Salary £29,000

We are looking for a Medical Secretary to join our practice and be responsible for administrative duties within our facility. You will be required to provide and maintain a punctual, professional and efficient medical secretarial role to six busy consultants within a very demanding practice based at The London Bridge Hospital working under pressure at times

Medical Secretary Skills and Qualifications

Office Experience - Scheduling, Telephone Skills, Typing, Organization, Time Management, Customer Service, Verbal Communication, Knowledge of medical terminology, prior experience in handling electronic medical records and a Proficiency in Microsoft Office applications such as Microsoft Office 365, Outlook, Word and Excel. Prior experience of gastroenterology would be a bonus.

Medical Secretary duties will include but not be limited to:

• Maintaining extensive diary management for 6 consultants
• Schedule, reschedule and cancel outpatient appointments, sending appointment letters
• Prepping patient information for clinics
• Booking theatre space for procedures both in Endoscopy/Main Theatres/Day Surgery/Imaging
• Arrange anesthetists for surgery
• Scheduling patient procedures to be carried out in endoscopy and main theatres
• Preparing booking forms for surgery and confirming with reservations ensuring beds are available
• Preparing patient letters for booked procedures, provide and explain preparation information to the patient prior to surgery/procedure
• Email correspondence from patients/consultants responding efficiently, promptly and professionally
• Typing of clinic letters with a 48 hour turn around in correspondence
• Sort and scan incoming mail including letters/results/emails to provide a paperless filing system
• Anticipate and respond to any needs presented by patients or relatives and deal with in an appropriate manner
• Liaise with all departments of the London Bridge Hospital
• Liaise with clinics/hospitals obtaining results and patient history as and when required
• Check voicemails and respond to phone calls
• Keeping Recall database up to date and contact Recall Patients to arrange and book repeat procedures
• Print off results and scan on to database
• Answering the telephone during office hours, ensuring that patients receive quality patient care and excellent service overall
• Maintain patient confidentiality at all times and protect patient information
• Data entry
• Drop off/collect paperwork from our other facilities on a regular basis
• Obtain payment details from self-funding patients the day prior to appointment/procedure daily
• Ad-hoc duties

Working Hours

09.00 – 17.00

½ Hour Lunch Break

3 months probationary period