The Role

An exciting opportunity has arisen for a fine art freight operations clerk to join a growing team specialising in fine art logistics. This role will initially focus on freight operations.

You will be responsible for managing key accounts, ensuring the safe and efficient movement of high-value and sensitive goods worldwide.

Key Responsibilities:

• Coordinate international freight shipments (air, road, and sea where required)
• Manage end to end logistics processes after initial onboarding period
• Oversee key client accounts within the fine art sector
• Ensure all shipments are handled with precision and attention to detail
• Liaise with clients, agents, and internal teams to ensure smooth operations
• Provide high-level customer service to VIP and high-net-worth clients
• Handle import/export documentation and customs requirements
• Proactively resolve issues and manage time-sensitive deliveries

Key Skills:

• Experience in freight forwarding (air freight preferred)
• Strong communication and presentation skills
• Ability to manage high-value or sensitive shipments with discretion
• Experience dealing with VIP clients or key accounts is highly desirable
• Excellent organisational skills and attention to detail
• Confident handling end-to-end logistics processes (or willingness to develop into this)
• Problem-solving mindset with the ability to work under pressure