PROPERTY TEAM MANAGER

• Rendall & Rittner • £Competitive, aligned to experience • Hybrid

ROLE OVERVIEW

We are looking for an experienced property management professional to step into a leadership role, taking responsibility for a team of Property Managers and the effective day-to-day management of a residential portfolio.

As a Property Team Manager, you will guide and develop your team while maintaining oversight of all developments within the assigned portfolio, ensuring service standards, compliance and client relationships are consistently well managed.

This is a role for someone who combines hands on property management expertise with the ability to lead, coach and bring out the best in others.

ROLE EXPECTATIONS

This role requires a confident, organised and commercially aware leader who can hold their team to high standards while providing practical support and guidance.

You will be expected to take ownership of portfolio level outcomes, not just manage tasks, and to build a team environment where performance, accountability and professional development are central.

You will balance your own management responsibilities with team oversight, which means strong prioritisation and the ability to make clear decisions are essential.

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if:

• Your team consistently meets their obligations and delivers high quality service across the portfolio
• Clients see your team as trusted, responsive and proactive partners
• Budgets, accounts and financial reporting are accurate, timely and well controlled
• Your team members are developing in their roles and supported through clear coaching and feedback
• Health & Safety compliance is upheld across all developments in the portfolio

HOW YOU’LL SPEND MOST OF YOUR TIME

Most weeks, you’ll be:

• Leading and managing your office-based team, from Team Administrators to Senior Property Managers
• Overseeing day-to-day operations, maintenance and inspections across the assigned portfolio
• Mentoring and developing team members, monitoring training and supporting performance improvement
• Attending client Board meetings, AGMs and Directors’ meetings on behalf of your team
• Overseeing budgets, year-end accounts, reserve funds and quarterly client statements
• Managing arrears levels and credit control procedures to meet agreed targets
• Ensuring Health & Safety regulations are adhered to across all developments within the team
• Liaising with local councils, government bodies and other external stakeholders as required
• Assisting with the project management of major works alongside relevant surveyors and consultants

You’ll work on a hybrid basis, combining home-based working with site visits and client meetings as required.

WHO THIS ROLE IS FOR

This role suits someone who:

• Has proven experience in residential block management and is ready to take a leadership step
• Is confident managing, coaching and developing a team of property management professionals
• Takes a proactive approach to spotting issues and resolving problems before they escalate
• Communicates clearly and professionally with a wide range of stakeholders; clients, residents, contractors and colleagues
• Brings professionalism, integrity and a commitment to continuous improvement to everything they do

EXPERIENCE THAT HELPS

• Previous managerial experience in the block management industry
• Strong knowledge of the Landlord & Tenant Act, RICS and ARMA guidelines and leasehold legislation
• Experience overseeing budgets, financial reporting, major works and Section 20 consultations
• MTPI or AssocRICS membership (or active progress towards)
• Demonstrated ability to prepare and interpret complex reports, plans and financial forecasts
• Working knowledge of building maintenance systems

WHAT WE OFFER

• Competitive salary, aligned to experience
• Discretionary bonus
• Hybrida working with portfolio travel
• 25 days holiday plus bank holidays
• Private medical insurance, life assurance and enhanced family leave
• Fully funded training and professional development
• Paid sabbaticals as a loyalty reward
• Pension scheme and employee assistance programme
• Discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.