Senior Liability Adjuster

Up to £70,000 DOE plus bonus & monthly car allowance

Tunbridge Wells

Full-time, Permanent

MPJ Recruitment are proud to working alongsdie a specialist UK provider of liability claims management and technical loss adjusting services, recognised for their strong field-based investigations, technical accuracy and client-focused approach.

As part of their continued growth, we are seeking a Senior Liability Adjuster to handle complex and high-value cases across Tunbridge Wells and wider regions. This role offers the chance to lead detailed investigations, deliver expert reporting and play a key part in strengthening client relationships within a growing, specialist team.

Role Purpose

To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service.

Senior Liability Adjuster Key Responsibilities:

• Conduct site visits and witness interviews to gather factual and documentary evidence.
• Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
• Produce high-quality reports with sound technical and legal reasoning.
• Manage a diverse caseload of liability claims.
• Ensure compliance with SLAs, KPIs, and regulatory requirements.
• Maintain accurate and timely records using internal systems and platforms.
• Act as a key liaison point for Clients.
• Attend meetings and case reviews as required, offering technical input and strategic advice.
• Represent the company at local industry events.
• Mentor junior team members and contribute to technical training initiatives.
• Share best practices and support continuous improvement across the team.
• Assist with the internal QA and Audit processes.

Essential Experience and Skills

• Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure.
• Strong knowledge of EL, PL, and Product Liability claims.
• Excellent report writing, negotiation, and communication skills.
• Proven ability to manage client relationships effectively.
• Ability to work independently.

Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further