Customer Service

Pudsey • Full-time (37.5 hours) • Monday–Friday • Flexible hours

We’re looking for someone who enjoys helping people, staying organised, and keeping things running smoothly. This is a great role for someone who’s used to working in a busy environment and wants a Monday–Friday job with a friendly, supportive team.

You’ll be part of a well-established local business with a strong reputation and a down-to-earth culture. You’ll have full training on the systems and processes - what matters most is your attitude and the way you work with people.

What the role involves

The job is varied, but at its core it’s about making sure customers get the right information and that orders move through the business smoothly. You’ll be:

• Talking to customers and giving clear, helpful updates
• Keeping records accurate and up to date
• Working with different teams to make sure orders are processed correctly
• Helping the sales team with general admin and coordination
• Staying on top of emails, paperwork, and day-to-day tasks

What we’re looking for

We’re not expecting you to know everything on day one. What we value most is:

• Good communication skills
• A positive, can-do attitude
• Someone who stays calm when it’s busy
• Strong organisation and attention to detail
• Comfortable using email, spreadsheets, and basic systems
• Willingness to learn and get stuck in

If you’ve worked in a customer-focused or fast-paced role before, you’ll already have a lot of the skills that make people successful here.

Whats on offer

• Flexible working pattern
• Monday–Friday, no weekends
• 37.5 hours per week
• Competitive salary
• Pension scheme
• Training and development
• A supportive, friendly team
• A stable business with long-term opportunities