Job Title: Warehouse Administrator

Location: Hounslow

Hours: Monday to Friday, 08:00 – 17:00/18:00 (depending on workload)

Salary: Up to £35,000 (dependent on experience)

Overview

We are currently recruiting for an experienced Warehouse Administrator to join our client based in Hounslow. This is a hands-on, fast-paced role supporting both B2B and B2C fulfilment operations, including cross-border shipments and ETSF control.

The successful candidate will play a key role in ensuring smooth day-to-day operations, maintaining accurate systems data, and supporting operational efficiency through strong administrative and IT capabilities.

Key ResponsibilitiesWarehouse & Fulfilment Administration

• Coordinate and oversee daily warehouse administrative tasks across B2B and B2C operations
• Process orders using Warehouse Management Systems (WMS) with a high level of accuracy
• Generate picking lists, dispatch documentation, and shipping labels
• Support inbound and outbound operations including receiving, put-away, and returns processing
• Allocate workload in line with volumes and service level agreements (SLAs)
• Maintain accurate stock records and system updates

Cross-Border & Freight Coordination

• Support UK–EU–UK shipment processing alongside the cross-border team
• Ensure all shipment data and documentation are accurately recorded and compliant
• Assist with load planning and system tracking to optimise transport efficiency
• Liaise with third-party suppliers and transport providers

ETSF & Compliance Administration

• Maintain accurate records for ETSF-controlled goods in line with HMRC requirements
• Ensure all documentation is audit-ready and compliant
• Support secure handling and restricted access processes

Reporting & Systems Management

• Produce daily reports on KPIs including dispatch, accuracy, and performance metrics
• Maintain and update internal systems, spreadsheets, and tracking tools
• Analyse data to identify trends, issues, and areas for improvement

Health, Safety & Quality

• Ensure adherence to QHSE standards and safe systems of work
• Support audits, spot checks, and compliance reporting
• Maintain high standards of housekeeping and organisation

Team Support

• Work closely with warehouse operatives and supervisors to ensure smooth operations
• Assist with training on systems and processes where required
• Promote a culture of accuracy, accountability, and efficiency

Skills & Experience

• Essential: Very strong IT skills, including:
• Warehouse Management Systems (WMS)
• Advanced Microsoft Excel (data handling, reporting, spreadsheets)
• Confident use of email, databases, and internal systems
• Previous experience (3–5 years) within a warehouse, logistics, or fulfilment environment
• Experience supporting cross-border or freight operations (desirable)
• Strong attention to detail and high level of accuracy
• Ability to manage multiple tasks and prioritise workload effectively
• Excellent communication and organisational skills
• Counterbalance forklift licence (desirable)
• Full UK driving licence (desirable)
• Understanding of QHSE principles (manual handling, PPE, LOLER/PUWER)

Key Performance Indicators (KPIs)

• Order accuracy and on-time dispatch
• System accuracy and data integrity
• Warehouse and cross-border KPI performance
• Productivity and operational efficiency
• Health & Safety compliance and incident reporting

Additional Information

• This is a hands-on role requiring both administrative and operational involvement
• Candidates must have relevant experience to be considered

Please note: If you have not heard back from us within 7 working days please assume you have been unsuccessful