Commercial Coordinator

• Location: Bilston
• Hours: Mon–Thu 9am–5pm, Fri 9am–4:30pm (35 hours per week)
• Contract: Full-time, Permanent
• Salary: £35,000 - £38k

Are you an organised, proactive, and detail-driven professional who thrives in a busy commercial environment? Join a well-established, growing business in the manufacturing/industrial solutions sector as a Commercial Coordinator. This role is perfect for someone who enjoys supporting multiple stakeholders, working with data, and playing a key part in helping a business grow.

Day-to-Day of the Role:

• Carry out a range of commercial administrative tasks, including data creation and management using ERP and CRM systems.
• Provide hands-on support with business tenders, proposals, contract expansions, and pricing reviews.
• Assist the Commercial Team in nurturing existing client relationships and supporting new business acquisition.
• Handle commercial enquiries, arrange client meetings, and assist with query resolution.
• Maintain strong product knowledge, including features, specifications, and commercial data, ensuring a smooth and professional client experience.
• Conduct ongoing market research to monitor industry trends, competitor activity, and market conditions.
• Build strong working relationships with internal teams to ensure seamless communication and collaboration.
• Support client aftercare, ensuring outstanding service delivery following meetings, proposals, or interactions.
• Attend industry events, conferences, and trade shows when required.
• Provide constructive feedback and contribute to service improvement initiatives.

Required Skills & Qualifications:

• Strong organisational and multitasking abilities.
• Excellent IT skills, including proficiency in MS Office and experience with ERP/CRM systems.
• Confident communication skills, both written and verbal.
• High attention to detail and strong accuracy standards.
• Ability to manage time effectively and work to deadlines.
• Commercial awareness and understanding of business processes.
• Ability to work both collaboratively and independently.
• Strong problem-solving skills with a proactive approach.
• Minimum Level 2/3 in Business Administration (or equivalent).
• At least five years’ experience in a similar commercial or administrative role.

Benefits:

• Competitive salary with comprehensive benefits.
• Opportunity to work closely with senior leadership and gain significant exposure.
• Be part of a warm, supportive team that encourages growth and development.