Duty Manager

• Annual Salary: £28,598 - £31,022
• Location: Impington and Chesterton
• Job Type: Permanent, Full-time - including weekends, early mornings, and evenings

We are working with an educational trust and they are looking for a Duty Manager to oversee the smooth and efficient operation of their sports centres, ensuring high standards of staff support, operational excellence, health and safety compliance, and customer satisfaction. This role is integral to their team, working closely with Shift Leaders, the Fitness Team, and Leisure Assistants.

Day-to-day of the role:

• Provide day-to-day support to front-line staff to ensure excellent service delivery.
• Assist in overseeing staff on duty and ensure effective completion of tasks.
• Support staff training and development, including inductions and hands-on training.
• Coordinate staff schedules and shifts to ensure proper staffing of the facility.
• Conduct regular operational checks to maintain the cleanliness, safety, and order of the building.
• Manage incident responses and routine operational tasks efficiently.
• Perform regular water quality testing and pool plant maintenance.
• Assist in health and safety monitoring, facility inspections, and compliance audits.
• Serve as a point of contact for customer inquiries and issues, ensuring a high level of customer service.

Required Skills & Qualifications:

• Experience in a supervisory or management role within a sports or leisure facility.
• Strong leadership and team management skills.
• Proficient in operational and staff coordination.
• Knowledge of health and safety regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Ability to work flexibly across multiple sites and adapt to varying operational needs.
• Enhanced DBS with Barred List clearance.

To apply for the Duty Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.