Join Us at the Forefront of High-Value, High-Impact Loss Adjusting

If you thrive on complexity, excel under pressure, and take pride in delivering exceptional service to discerning clients, this is a role where you can truly make your mark. As a Senior Manager within our Major & Complex Loss Unit, you’ll be the trusted expert handling High Net Worth, major loss, and technically challenging claims—including subsidence and escape of oil.

What will your day look like:
What You’ll Be DoingManaging a portfolio of high-value and complex property claims with precision, professionalism, and confidence
Delivering service that meets the exacting standards of our M&CLU clients
Driving cases forward proactively, ensuring progress is visible, controlled, and communicated
Applying and championing company systems, processes, and best practice
Tailoring your approach to meet the unique requirements of each client
Producing technically accurate, high-quality reports and correspondence
Building strong, trusted relationships with clients, brokers, policyholders, and internal teams
Representing Davies with professionalism and integrity at all times
Collaborating with colleagues to achieve outstanding outcomes—both individually and as part of a wider team
Identifying opportunities to strengthen existing client relationships and support new business
Leveraging the wider Davies Group to deliver exceptional value to policyholders

Knowledge and Abilities:
What You BringProven experience in a similar role, ideally within high net worth or major loss adjusting
Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications
Outstanding interpersonal and communication skills
A calm, dependable, and persistent approach—especially when the pressure is on
A track record of handling general property and high-value claims
Experience with major losses is highly desirable
Flexibility and adaptability in a fast-paced, ever-changing environment
A commitment to excellence and technical accuracy
A full, clean driving licence

Why This Role Matters

You’ll be the person clients rely on during some of their most challenging moments. Your expertise, judgement, and communication will shape their experience—and their trust in us. This is a role where your professionalism directly influences our reputation and success.

#INDUKI

Benefits

Career & Purpose 

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing 

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan