Sales Support Administrator Location: Enfield | Salary: £36,000 + 10% performance bonus | Job Type: Full-time, Permanent | Schedule: Monday to Friday | Reports to: Managing Director

About the company

We unite the brightest minds to help create workspaces where engaged employees feel valued. We strive to create an inclusive environment where everyone feels welcome to be who they are, with the freedom to exchange ideas, think innovatively, and listen to each other and clients in meaningful ways.

The role

We are looking for a proactive and detail-oriented Sales Support Administrator to join our growing team and play a vital role in supporting our dynamic sales department. You will provide comprehensive administrative assistance to the MD and sales team, helping to ensure smooth day-to-day operations, timely responses to enquiries, and accurate processing of sales-related documentation. This role is ideal for someone who thrives in a fast-paced environment, has excellent organisational skills, and is comfortable juggling multiple priorities.

Key responsibilities

• Receiving and qualifying incoming phone enquiries, ensuring appropriate and prompt follow-up
• Distributing and monitoring all key enquiries, ensuring they are addressed in a timely and effective manner
• Assisting with preparing quotations for opportunities outside designated sales territories
• Placing purchase orders with manufacturers for new equipment in alignment with confirmed sales
• Processing order paperwork submitted by the sales team, coordinating with finance companies and the operations and service departments as required
• Updating the contract database when new contracts are signed and entering invoicing details for new and upgraded clients
• Collecting and compiling sales team expense submissions and preparing these for managerial sign-off
• Cross-checking cost of sales reports from the sales team to support accurate commission calculations
• Supporting onboarding logistics for new sales team members, including setting up tools, introductions, and documentation
• Assisting with organising and booking training sessions, sales meetings, and company events
• Collaborating with the marketing team on project-based work, offering admin and coordination support
• Vehicle fleet service and repair management

What we are looking for

• Experience in an administrative or sales support role is essential
• The ability to work effectively with a driven, high-achieving sales team, offering support with confidence and professionalism
• Strong organisational skills and high attention to detail
• A confident communicator with excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word
• The ability to manage multiple tasks and prioritise workload effectively
• A team player with a proactive, can-do attitude

Benefits

• Competitive base salary of £36,000
• Performance bonus of 10%
• 20 days paid holiday plus bank holidays, with an additional day's holiday for each year of service
• Company pension
• Free coffee and subsidised snacks in the office
• A friendly, supportive, and collaborative team environment

If this roles sounds like you then we would love to hear from you!