Operations Coordinator

• Location: Crawley, RH10
• Job Type: Full-time
• Salary: £32,000 - £35,000

I am recruiting for an Operations Coordinator to join a dynamic and fast-paced team. This role plays a key part in planning, coordinating and booking onsite crew for events, ensuring everything runs smoothly from start to finish. I'm looking for someone with strong relationship-building skills, excellent attention to detail and the ability to manage competing priorities effectively in a time-sensitive environment.

Day-to-day duties of the role:

• Source and book technical crew for multiple events worldwide, including negotiating rates and managing schedules.
• Plan and book hotel accommodations within budget, ensuring timely payments.
• Arrange complex travel arrangements for crew, including flights, trains, and car hires, while managing any entry restrictions.
• Handle the application and processing of visas, work permits, or second passports, maintaining accurate records.
• Manage event accreditation processes.
• Maintain and update internal systems with crew data, including personal information, skill sets and rates.
• Monitor and process purchase orders and invoices related to travel and expenses.
• Assess freelance crew in line with IR35 tax rules, issuing documentation and keeping records.
• Source and process new freelancers through the contractor approval process.
• Update and maintain Public Liability Insurance data and ensure compliance with company policies.
• Assist in the administration and booking of onsite crew training and maintain the training matrix.

Required Skills & Qualifications:

• Proven ability to plan and prioritise workloads effectively.
• Strong multitasking skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Experience in customer service.
• Meticulous attention to detail and systematic approach to tasks.
• Proactive, self-motivated, and able to use initiative.
• General computer literacy with proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).

Benefits:

• Competitive salary package.
• Opportunities for personal and professional development.
• Supportive team environment.
• Access to industry-related training and workshops.

Please apply as soon as possible to be considered for this position.