We are seeking an experienced and motivated Service Engineer to join a growing field service team. The successful candidate will be responsible for visiting customer sites to carry out planned preventative maintenance, reactive repairs, upgrades, and servicing activities across a range of automatic door systems and associated equipment.

This role requires a proactive individual with strong fault-finding skills who can diagnose issues methodically and deliver excellent customer service at all times.

• Carry out planned preventative maintenance (PPM), reactive callouts, and modernization/upgrades.
• Diagnose and resolve mechanical and electrical faults efficiently.
• Provide technical support to customers and colleagues.
• Conduct door safety inspections and investigate incidents or customer complaints.
• Recommend upgrades, preventative replacements, and service solutions to customers.
• Participate in an out-of-hours rota and offer flexibility with working hours where required.
• Ensure all work is completed in line with health, safety, quality, and compliance standards.
• Maintain accurate records using tablets and service paperwork systems.
• Manage company vehicle, stock, tools, PPE, and uniform responsibly.
• Follow all on-site customer procedures and safety requirements.
• Work collaboratively as part of a wider engineering team.

• Previous experience working with automatic door systems is highly desirable.
• Strong mechanical and/or electrical knowledge.
• Ability to diagnose faults using a logical and systematic approach.
• Excellent communication and organisational skills.
• Customer-focused attitude with a willingness to go the extra mile.
• Flexible approach to call-outs, overtime, and weekend work.

• BS7036 / EN16005 certification preferred.
• CSCS Card.
• NVQ in Door Systems and Repair or similar qualification.