£30,000 – £35,000

Looking to step into a role where you can make a real impact?

Doves Care Agency is an established domiciliary care provider delivering around 600 hours of care per week across Hemel Hempstead and the surrounding areas. We’ve built a service that values consistency, compassion and strong relationships with the people we support.

As we continue to grow, we’re looking for a Care Manager to play a key role in the day-to-day running of the service and help us maintain the standards we’re proud of.

This is a hands-on role for someone who enjoys being close to the operation, supporting their team, and ensuring care is delivered to a high standard.

What You’ll Get

• £30,000 – £35,000 depending on experience
• Support with completing your Level 5 qualification
• A clear and supported pathway to Registered Manager
• The opportunity to grow with a developing service
• A leadership team that values input and collaboration

Why Doves Care Agency?

• A close-knit and supportive leadership team
• A well-established service with strong foundations
• The opportunity to take ownership of day-to-day operations
• A culture that values both compassion and accountability
• A genuine pathway to progress into a Registered Manager role

The Role

You’ll be responsible for supporting the delivery of a high-quality domiciliary care service, including:

• Overseeing day-to-day care delivery and ensuring visits run smoothly
• Managing rotas and coordinating care hours effectively
• Supporting, supervising and developing care staff
• Carrying out spot checks, supervisions and care plan reviews
• Ensuring compliance with CQC standards and internal processes
• Supporting recruitment, onboarding and staff retention
• Handling safeguarding concerns and escalating where required
• Building positive relationships with clients, families and professionals

You’ll be visible within the service, organised in your approach, and confident in supporting both staff and clients.

About You

• Experience within a domiciliary care setting
• Previous experience in a supervisory or coordination role
• Strong understanding of safeguarding and CQC standards
• Experience managing rotas, care hours and staff performance
• Level 3 or Level 4 in Health & Social Care
• Full driving licence with access to car

Ideally, you will also be:

• Working towards a Level 5 Diploma (or open to starting it)
• Looking to progress into a Registered Manager role over time

In partnership with Phoenix51