We are working with a Medium sized Freight Forwarder who have an exciting opportunity for an Airfreight Import Clerk.

Monday to Friday 9am - 5.30pm

Role Involves

· Ensure accurate data is entered into system.

· Trained on Cargo wise ready for release

· Completes all required import paperwork including customs work, invoicing and all other essential air Import documentation.

Arranging Deliveries

Used to dealing with handling agents.

· Review all customer booking and clearance instructions ensuring these are understood and followed.

· Provide all relevant service providers with the required information for successful service delivery.

· Ensure full understanding and strict compliance to customs processes and procedures.

· Ensure all delivered instructions are clear, concise and are provided in the correct format.

· Communicate with all operations to ensure the accuracy of consignment delivery.

· Manage all consignments by obtaining the latest status information and monitor accordingly.

· Ensure the recovery of air cargo is managed and complies with ETSF.

· Accurate inventory management of the ETSF.

· In the event of a service failure identify the root cause and take appropriate action to address ensuring he customer is kept fully informed.

· Accurate and timely management of all mandatory milestone data.

· Delivery accurate costs within company system thus alleviating potential revenue variances.

· Raising sales invoices accurately within agreed KPI timescales.

· Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.

· In depth understanding of the airfreight product including Incoterms.

· Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.

· Provide customer reports where required.

· Constantly consider initiatives which will both enhance the customer experience.

Be committed to excellent service quality.

Experience.

· Previous Air Import experience.

Knowledge of dealing with handling agents.

Good experience with the ETSF.

Good Customs experience.

Experience of arranging deliveries

· Excellent Communication skills.

· Cargo Wise experience advantage.

Salary Depends on experience.

Excellent Benefits.