Reception & Facilities Assistant

 Location: Guildford
 Salary: £28,500

The Opportunity

We are looking for a proactive and personable Reception & Facilities Assistant to join a busy and fast-paced office environment. This is a varied role where no two days are the same you’ll be supporting across reception, facilities, reprographics, and general office functions.

If you enjoy working in a dynamic team, thrive on multitasking, and take pride in delivering excellent internal service, this could be a great fit for you.

Key Responsibilities

General Office Support

• Handle enquiries via phone, email, and face-to-face
• Manage incoming and outgoing post, including courier bookings
• Maintain office supplies and service points
• Support banking processes, petty cash, and cheque requests
• Monitor and report on office equipment and facilities

Reprographics

• Prepare, collate, and present professional documentation
• Manage workloads and prioritise tasks effectively
• Operate reprographics equipment in line with safety standards

Reception Duties

• Welcome visitors and provide a professional front-of-house service
• Manage calls efficiently and in line with company standards
• Book meeting rooms and arrange refreshments
• Set up rooms for meetings, training, and events
• Ensure reception and meeting areas are always presentable

Facilities Support

• Assist the Facilities Manager with day-to-day operations
• Update systems and documentation
• Support internal communications (e.g. weekly bulletin)
• Assist with office initiatives such as staff refreshments and events
• Provide additional support across teams as required

About You

• Friendly, professional, and highly organised
• A strong team player with a flexible approach
• Able to work under pressure and manage multiple tasks
• Confident communicator with excellent interpersonal skills
• Good IT skills and attention to detail
• Proactive with a problem-solving mindset

What’s on Offer

• A varied and engaging role within a supportive team
• Opportunity to develop across multiple business functions
• A professional and collaborative working environment

If you’re looking for a hands-on role where you can make a real impact day-to-day, we’d love to hear from you.

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