Job Title: Warehouse Manager

Location: Newbury Site
Working Hours: Monday to Friday, 9:00am – 5:00pm
(Flexible hours available: 8:00am – 4:00pm)

Forklift experience is desirable but not essential.

Key Responsibilities

Warehouse Operations & Inventory Management

• Manage daily warehouse operations with full accountability for incoming deliveries, ensuring all goods are accurately received, checked, and recorded.
• Ensure all deliveries are recorded on the warehouse management system on the same day of arrival or, at the latest, by the end of the following working day.
• Maintain excellent inventory accuracy, ensuring all items are correctly scanned, located, and accounted for at all times.
• Ensure all transfers between warehouse locations are accurately recorded and locations updated on the warehouse management system upon arrival.
• Assist in ensuring all items are accurately tracked regardless of delivery location (Newbury site or alternative location).

Stock Handling & Organisation

• Facilitate collections across multiple departments for both sold and unsold goods.
• Ensure furniture and stock are stacked, sorted, and located according to allocation requirements.
• Maintain a tidy, organised, and safe warehouse environment at all times.

Team Leadership

• Manage and supervise warehouse porters, setting clear timescales for completion of core daily tasks and operations.
• Ensure staff follow best practices for manual handling, stock movement, and health and safety compliance.

Administration & Systems

• Provide administrative support to internal departments, including:
  
  • Creation of receipts and collection dockets
  • Obtaining required documentation from clients (ID, Power of Attorney, bank details)
• Allocate all warehouse deliveries to the appropriate Head of Department via the warehouse management system.

Cross-Department Collaboration

• Work closely with internal teams to ensure efficient warehouse operations, including:
  
  • Photography Team: Support daily stock flow to ensure new items are processed efficiently, optimising time and achieving daily targets where scheduled.
  • Specialist Departments: Support cataloguing and preparation of new stock.
  • Valuations and Consignments Teams: Request and manage relevant consignment documentation and client information.
  • Operations and Logistics Teams: Coordinate transfers of stock between warehouse locations where required.

Logistics & Deliveries

• Act as the main point of contact for carriers and delivery companies.
• Coordinate delivery schedules and resolve any delivery-related queries efficiently.

Equipment & Facilities

• Ensure all warehouse equipment is fit for purpose and well maintained, including manual handling equipment.
• Request repairs, replacements, or new equipment as required.

Health & Safety

• Oversee all health and safety aspects of the warehouse.
• Act as Fire Warden for the site.
• Ensure compliance with all relevant health and safety legislation and internal policies.

Essential:

• Proven experience managing warehouse operations
• Strong inventory management and stock control expertise
• Excellent attention to detail and accuracy
• Hands-on, proactive approach with strong organisational skills
• Sound knowledge of health and safety regulations