Role: HR Business Partner

Location: South Tyneside (fully on site)

Salary: Up to £50,000 + bonus + benefits

Hours: Mon-Fri (no weekends or Bank Holidays

I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas - outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving cultural change and owning complex ER at pace.

"A generous, pure-play HRBP role - but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it."

WHAT YOU'LL DO as HR Business Partner

• Lead on high-volume, complex Employee Relations day to day
• Revitalise employee experience - ensuring policies use the right language and incentives drive the right behaviours
• Support Organisational Development (OD) initiatives - helpful experience, but not essential
• Embed cultural change as brand ambassador for the HR Director's narrative
• Deliver against an ambitious 18-month transformation roadmap including:
• HR technology implementation
• Workplace experience and management coaching
• Reward and remuneration frameworks

WHO WE'RE LOOKING FOR for this HR Business Partner role

This role demands someone who thrives under pressure and doesn't need a rule book to tell them what to do. You're resilient, fast-moving, and commercially switched on. You understand that pace and people aren't mutually exclusive - and you've got the ER track record to prove it.

• A proven ER heavyweight - high-volume, complex cases handled with confidence and composure
• Commercially minded and genuinely comfortable with ambiguity and change
• Experienced in fast-paced, high-energy environments where people and performance go hand in hand
• A contact centre mentality - you understand workforce dynamics and don't get bogged down in administration
• Able to balance hands-on, operational delivery with growing into a true strategic partner
• OD experience is a welcome bonus, but not a dealbreaker

Please note: This is a pure-play HRBP/ER role. There is no Talent Acquisition remit attached to this position.

BENEFITS for this HR Business Partner role

• Private Medical Insurance Fully funded via AXA Health, including 24/7 same-day virtual GP access
• Peddling Fridays Early finish every Friday for the entire office
• Employee Assistance Programme 24/7 confidential counselling and mental health support
• Pension Scheme 3% employer contribution
• Life Insurance Comprehensive death-in-service cover for all permanent staff
• Gym Membership Subsidised or fully funded membership to support your physical wellbeing
• Funded Qualifications Fully funded distance learning courses through partner educational bodies
• Cycle to Work Scheme Tax-efficient bike purchases via salary sacrifice
• Long Service Awards Salary increments and additional holiday based on your tenure
• Birthday Awards Special recognition and perks to celebrate your birthday
• Mindful Employer Structured mental health support as an NHS-accredited Mindful Employer
• Social Culture Modern breakout spaces, pool tables, and regular team social events
• Electric Vehicle Scheme Tusker salary sacrifice car scheme for EVs/ULEVs - coming soon Performance Bonuses Regular office incentives, vouchers, and tech prizes

Please follow the link to apply for his HR Business Partner role based in South Shield.

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