Revenue Manager – Billing & WIP

Manchester | Law Firm

Totum is recruiting for a Revenue Manager to join a leading law firm in Manchester. This is a senior role within the finance function, with ownership of the firm’s WIP and billing performance, a strong focus on improving working capital, and a key contribution to overall financial performance.

You will lead firmwide billing activity and manage a small billing team, working closely with partners, fee earners, and finance colleagues to agree billing strategies, drive accountability, and resolve complex billing matters. The role will suit someone confident influencing senior stakeholders and comfortable operating in a fast-paced, partner-led environment.

Key responsibilities:

• Own firmwide WIP and billing performance, with a strong focus on reducing aged WIP, improving lock-up, and supporting working capital
• Partner closely with partners and department heads to agree billing strategies, forecasts, and realistic delivery timelines
• Lead regular WIP reviews, challenging delays, resolving blockers, and ensuring historic WIP is progressed or appropriately managed
• Provide senior oversight of billing activity across the firm, setting standards and acting as the escalation point for complex matters
• Own billing performance against monthly and year-end targets, with clear oversight of risks and variances
• Lead and develop a small billing team, driving performance, consistency, and continuous improvement
• Drive enhancements to billing processes, controls, systems, and firmwide understanding of billing best practice

The ideal Revenue Manager will have:

• Previous experience managing WIP and billing within a legal finance environment
• Proven experience working within a law firm
• Confidence engaging with senior stakeholders and influencing outcomes
• Strong commercial awareness, with a high attention to detail and continuous improvement
• Experience leading, or supporting the leadership of, a team in a busy environment

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe the firms that thrive are those with the most diverse teams; that’s why we work hard to source talent from the broadest possible pool. As an equal opportunities employer, we strive to accommodate candidates who may require reasonable adjustments during the recruitment process.