£36,000 per annum | Monday–Friday | 9:00am–5:00pm | Office based in Cambridge

The Sales Progressor plays a key role in managing property sales from reservation through to exchange of contracts and completion, ensuring transactions progress efficiently, within required timescales, and with a strong focus on customer service and commercial outcomes.

This role involves coordinating multiple parties across the sales and legal process, helping to ensure clear communication, timely progression, and a smooth customer journey from reservation to move-in. The Sales Progressor also provides administrative support to senior members of the sales team as required.

Key Responsibilities:

• Manage the progression of sales from reservation through to exchange of contracts and completion, working to agreed timescales
• Maintain regular communication between solicitors, customers, lenders, brokers, and estate agents to ensure all stakeholders are fully informed
• Monitor the sales pipeline and proactively identify and resolve issues that may delay exchange or completion
• Act as an additional point of contact for customers, providing guidance through the legal and administrative stages of the process
• Support customers with clear communication, particularly those less familiar with conveyancing procedures and terminology
• Ensure all customers receive a consistently high level of service throughout the sales process
• Resolve routine or minor queries to support the smooth running of the legal process
• Ensure Sales Advisors provide accurate and regular updates, offering support where needed
• Produce weekly progress reports for senior management or as required
• Undertake any additional duties reasonably required in line with the nature of the role

Skills:

• Experience within residential property sales or conveyancing is desirable
• Experience in a target-driven, fast paced environment
• Ability to build and maintain strong working relationships across multiple stakeholders
• Proactive, organised, and able to manage a busy pipeline effectively
• Patient, resilient, and able to handle complex sales chains
• Strong communication and interpersonal skills
• Self-motivated with a positive and professional approach