We are seeking an experienced Business Services Senior Manager to oversee a portfolio of complex client accounts, providing high-quality strategic financial advice and ensuring full compliance with professional and regulatory standards. This role combines senior leadership with hands-on delivery, requiring strong client management, technical expertise, and a commercial mindset.
You will act as a trusted adviser to clients, lead and mentor teams, and contribute to business development and practice growth. This is a key leadership role with real influence over quality, culture, and future direction.
Key Responsibilities:
Client Leadership & Advisory
Act as the primary point of contact for key clients, maintaining strong, trusted relationships
Lead client and stakeholder meetings with confidence
Understand clients’ commercial priorities and challenges, providing proactive and forward-looking advice
Anticipate legislative, regulatory, and industry changes and support clients through them
Tailor service delivery to client needs, including scope, timing, and cost
Identify opportunities for additional services and cross-functional support
Technical Excellence & Quality
Take responsibility for the quality of work delivered across assigned teams
Review statutory accounts, completion accounts, and corporate tax returns
Advise clients on materiality, unadjusted errors, audit thresholds, and compliance risks
Ensure disclosures are adequate and compliant with relevant standards
Collaborate with tax, VAT, audit, and specialist teams on complex matters
Share technical and regulatory updates internally to support consistent delivery
People Leadership
Lead, coach, and mentor managers and senior team members
Build high-performing, engaged, and inclusive teams
Manage performance effectively, including development plans where required
Delegate appropriately, supporting both individual development and departmental objectives
Mediate conflicts and support teams through change
Efficiency & Continuous Improvement
Promote efficient working practices and the effective use of technology
Encourage ideas to improve workflow, processes, and client delivery
Implement improvements in collaboration with the wider team
Business Development & Growth
Build and maintain a strong professional network
Identify and develop new business opportunities and referrals
Promote specialist expertise to clients and external contacts
Support achievement of team growth and revenue targets
Technical Skills & Knowledge
Strong understanding of statutory accounts and completion accounts (including SPA-linked accounts)
Ability to review low- and medium-risk corporate tax returns and identify escalation points
Knowledge of audit thresholds and group structures
High-level advisory capability on VAT registration and scheme options
Understanding of associated company rules and group loss relief
Awareness of accountancy technology solutions and when they add value for clients
What We’re Looking For
Qualified accountant (ACA / ACCA / CA) or qualified by experience
Proven experience at Senior Manager (or equivalent) level within practice
Strong leadership, coaching, and stakeholder-management skills
Commercially aware, proactive, and client-focused
High standards of professionalism, collaboration, and integrity
Why Apply?
Senior leadership role with scope to influence strategy and growth
Varied client portfolio and technical challenges
Clear opportunity to develop people, services, and your own career
Supportive and professional environment that values quality and collaboration