Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership Fulham, London Aviation / Travel / Ticketing Salary £35-40k If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels. What you’ll be doing:
Overseeing the ticketing team and overall ticketing function to include 1-1s for a small team of 3
Managing GDS queues including schedule changes, reissues, general and web bookings
Handling airline schedule changes and ensuring timely communication and amendments
Overseeing ticketing deadlines, reissues, and fare compliance
Managing ADM and ACM processes end-to-end
Working with GDS providers such as Amadeus, Galileo, and Sabre
Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares
Monitoring TINS reports and system interfacing
Supporting airline training for reservations teams
Building relationships with e-sales clients and airline partners
Supporting disruption handling and participating in an out-of-hours rota
What we’re looking for:
Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant with leadership qualities
Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre
Solid understanding of airline fares, ticketing, reissues, and schedule changes
Experience with NDC, corporate fares, cruise fares, and global distribution systems
Confidence managing ADM and ACM processes
Strong attention to detail and organisational skills
Analytical and problem-solving ability
Strong communication skills and a customer-focused approach
Ability to manage multiple priorities in a fast-paced environment
Why apply:
Opportunity to step into or build on a leadership role within aviation ticketing
Exposure to global airlines and complex fare structures
Chance to influence processes and drive operational improvements
Collaborative and fast-paced working environment
Ideal for someone stepping up from a Ticketing Team Leader role or an established Ticketing Manager looking for a hands on role Interested and have this kind of experience in airline ticketing ? then send your cv to quoting ref 60614 #TicketingManager #TicketingTeamLeader #AviationJobs