Transport Planner

• Location: East Grinstead
• Job Type: Full-time

Are you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for a Transport Planner to join a business who are renowned for their expertise, customer centric approach and innovation in the market . As a Transport Planner, you will play a crucial role in planning and coordinating daily deliveries to ensure customer orders are completed safely, legally and on time. This position is central to maintaining service standards and supporting the smooth operation of the transport function.

Day-to-day duties of the role:

• Plan and schedule daily delivery routes in line with customer commitments and operational capacity, ensuring compliance with drivers’ hours, Working Time Directive, vehicle weight limits and site access requirements.
• Maximise fleet efficiency and fuel usage while responding effectively to changes such as delays, breakdowns, or urgent delivery requests.
• Communicate regularly with customers to confirm delivery dates, access, and unloading arrangements, and act as the main point of contact for delivery-related issues.
• Work closely with the sales, yard, and driver teams to ensure deliveries are planned accurately and completed in line with agreed customer commitments.
• Prepare driver manifests and delivery documentation through the ERP and scheduling systems, providing drivers with clear route plans.
• Offer ongoing support to drivers throughout the day to resolve access issues, customer queries, or operational challenges as they arise.
• Report accurate transport data and complete assigned KPIs relating to service, efficiency, and compliance.
• Contribute to cost control, fuel efficiency, and performance improvement initiatives.
• Provide cover for the Transport Assistant Manager when required.

Required Skills & Qualifications:

• Previous experience in a transport planning or logistics planning role.
• Strong organisational skills with a high level of attention to detail.
• Confident, professional communication skills with a customer-focused approach.
• Good working knowledge of Microsoft Office applications.
• Working awareness of transport legislation, including drivers’ hours, Working Time Directive, and vehicle weights would be an advantage.
• Proven ability to problem-solve and manage changing priorities in a fast-paced environment.

Personal Attributes:

• Self-motivated and able to manage workload independently while contributing positively to a team environment.
• Proactive in identifying improvement opportunities within transport planning and delivery operations.
• Willing to contribute to cost-saving, efficiency, and performance improvement initiatives.
• Calm, organised, and professional when working under pressure.
• Strong commitment to health, safety, and legal compliance.
• Open to continuous improvement and ways of working that improve service and operational performance.
• Flexible approach to working hours to meet operational requirements.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.

If this sounds like the next role for you then please apply online now to avoid disappointment.