Operations Manager - London Market Insurer (12-Month FTC)
£85,000 - £100,000 + Benefits | London (Hybrid - 4 Days Office, Fridays WFH)

A leading London Market insurer is looking to hire an Operations Manager to support a high-profile technology and transformation project already underway. This is a newly created role offering the opportunity to play a key part in both business-as-usual operations and strategic change delivery.

Working closely with the Head of Operations, you will help ensure the smooth running of the business while contributing to a range of operational, systems, and process improvement initiatives during a critical growth phase

The Role
This is a broad and hands-on Operations role with exposure across multiple areas of the business.

Responsibilities include:

* Supporting the day-to-day operational running of the business, ensuring processes and controls are adhered to
* Contributing to ongoing transformation and technology initiatives
* Assisting with process documentation, improvement, and implementation
* Monitoring data quality and operational performance across systems
* Supporting vendor management and resolving system/data issues
* Assisting with audit, compliance, and regulatory reporting activities
* Supporting business continuity planning and operational risk management
* Building strong relationships with internal stakeholders and external partners

You'll play a key role in balancing operational delivery with project demands, helping to drive efficiency and continuous improvement across the function.

About You

* Strong London Market insurance experience (essential)
* Proven background within Insurance Operations
* Experience supporting or working alongside technology, change, or transformation projects
* Comfortable working in a fast-paced environment with competing priorities
* Strong communication and stakeholder management skills
* A proactive, hands-on approach with a focus on delivery and improvement

What's on Offer

* Salary between £85,000 - £100,000 depending on experience
* 12-month fixed-term contract with strong potential for extension
* Hybrid working - typically 4 days in the office, with Fridays WFH
* Opportunity to join a growing business during an exciting transformation phase
* High level of visibility, ownership, and impact

Process & Start Date

* 2-stage interview process (quick and efficient)
* Urgent requirement - immediate start preferred

If you're an experienced Operations professional looking for a broad, high-impact role within the London Market, this is an excellent opportunity to get involved in meaningful change while working within a collaborative and supportive team.
Apply now or get in touch for more information.