Sales and Marketing Administrator

Location: Huyton Business Park, Liverpool (Hybrid Working)
Salary: £30,000 – £35,000 per annum (depending on experience) + bonus
Hours: Full-time, Monday to Friday (35–40 hours per week, flexible start between 8am and 9am)

Join a Growing Family-Run Business in the Promotional Products Industry

An exciting opportunity has arisen for a talented and motivated Sales and Marketing Administrator to join a well-established and growing family-run SME based in Huyton Business Park, Liverpool.

This company specialises in branded merchandise, promotional products, and corporate gifting, helping organisations across the UK enhance their brand visibility through high-quality, creative, and sustainable products. From luxury executive gifts and bespoke calendars to eco-friendly giveaways and branded stationery, the business is known for its outstanding customer service, innovative approach, and strong supplier partnerships.

The Role

This is a varied and rewarding position supporting both the sales and marketing functions, combining administrative excellence, customer service, and creative input.

Key responsibilities include:

• Responding promptly to customer enquiries and preparing accurate quotations.
• Processing orders, liaising with suppliers, and sending proofs and artwork for approval.
• Monitoring orders in progress and ensuring timely delivery.
• Preparing and scheduling email campaigns and LinkedIn posts in coordination with the sales team.
• Assisting in the creation of digital marketing materials and monitoring website traffic.
• Maintaining and updating the customer database and CRM system.
• Collaborating with designers and suppliers to produce engaging proof visuals and marketing assets.
  

Performance objectives:
Success will be measured through timely follow-up on sales leads, the effectiveness of marketing activities, and your contribution to maintaining high levels of customer satisfaction.

Requirements

• Strong written and verbal communication skills.

• Excellent organisational and administrative abilities.
• Confidence using Microsoft Office and CRM systems.
• An interest in marketing, branding, or promotional products.
• A flexible, can-do attitude and willingness to learn.
  

Experience in sales administration, marketing support, or a similar role would be an advantage, but enthusiasm and initiative are equally valued. We are looking for a proactive and organised individual who enjoys working as part of a team and has a keen eye for detail. You will be confident communicating with clients and suppliers, able to manage multiple projects at once, and bring a creative, solutions-focused approach to your work.

Benefits

This is a fantastic opportunity to join a growing SME in the promotional merchandise sector, where no two days are the same. The company prides itself on providing:

• Expert production and printing capabilities – working with trusted UK and European suppliers.
• Efficient warehousing and fulfilment – ensuring smooth storage, kitting, and delivery operations.
• Creative sourcing expertise – offering clients bespoke and sustainable product solutions.
• A supportive, family-run culture – where your ideas and input truly make a difference.
• Hybrid working options – with flexibility around start and finish times (typically 8am–5pm).
  

You’ll have the opportunity to develop your skills in both sales and digital marketing, gain exposure to a wide variety of brands and campaigns, and grow within a supportive business that values initiative, teamwork, and creativity.

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